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Privacy Policy

This page was updated on 17 January 2026.

We respect your privacy and appreciate the trust you place in us.
In this Privacy Policy, we explain who we are, for what purposes we may use your data, how we process it, with whom we share it, how long we retain it, and how you can contact us and exercise your rights.

Your data will be processed by Encostatàlua Unipessoal, Lda, with registered office in Lisbon. This company is the data controller for the purposes of compliance with the General Data Protection Regulation.

PRIVACY POLICY

1. Identification of the Data Controller

This Privacy Policy governs the processing of personal data carried out through the ONWILD® website, owned by Encostatàlua Unipessoal, Lda., hereinafter referred to as ONWILD®.

ONWILD® is committed to protecting the privacy of users of its website and to processing personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable legislation.

 

2. Personal Data Collected

ONWILD® may collect and process the following personal data:

  • Name;

  • Email address;

  • Telephone number;

  • Billing and/or shipping address;

  • Tax data required for invoicing;

  • Payment data (processed by third-party entities);

  • Website browsing and usage data (cookies, IP address, device type, and browser).

Personal data is collected when registering on the website, subscribing to newsletters, contacting us through forms, purchasing products or services, participating in workshops or training sessions, or browsing the website.

 

3. Purposes of Processing

The personal data collected is processed for the following purposes:

  • Order and payment processing;

  • Management of access to digital products and services;

  • Sending communications related to orders, services, or training;

  • Sending marketing communications, where express consent has been given;

  • Responding to contact or information requests;

  • Compliance with legal and tax obligations;

  • Improvement of the website browsing experience.

 

4. Legal Bases for Processing

The processing of personal data by ONWILD® is based on the following legal grounds:

  • Performance of a contract or pre-contractual steps;

  • Compliance with legal obligations;

  • Consent of the data subject, where applicable;

  • Legitimate interest of ONWILD®, namely in improving services and website security.

 

5. Data Retention

Personal data is retained only for the period necessary to fulfil the purposes for which it was collected or processed, or for the periods required by law.

Data processed for marketing purposes will be retained until the data subject withdraws consent.

 

6. Data Sharing with Third Parties

ONWILD® may use third-party entities to provide services essential to the operation of the website, namely:

  • Payment platforms;

  • Website hosting and maintenance services;

  • Newsletter and communication distribution platforms;

  • Accounting and tax services.

These entities will only have access to the data strictly necessary for the provision of their services and are bound by confidentiality and data protection obligations.

ONWILD® does not sell or transfer personal data to third parties for commercial purposes. 

 

7. International Data Transfers

Whenever personal data is transferred outside the European Economic Area, ONWILD® ensures that such transfers are carried out in compliance with the GDPR, through appropriate data protection mechanisms.

8. Rights of Data Subjects

Under applicable legislation, data subjects may exercise the following rights at any time:

  • Right of access;

  • Right to rectification;

  • Right to erasure of data;

  • Right to restriction of processing;

  • Right to object;

  • Right to data portability;

  • Right to withdraw consent, where applicable.

These rights may be exercised by submitting a written request through the contact details provided on the website.

 

9. Data Security

ONWILD® adopts appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration, or disclosure.

10. Cookies

The ONWILD® website uses cookies to improve the browsing experience and to collect statistical data.

The use of cookies is detailed in the Cookies Policy, where applicable, or may be managed through the user’s browser settings.

 

11. Changes to the Privacy Policy

ONWILD® reserves the right to amend this Privacy Policy at any time. Changes take effect from the date of their publication on the website.

Regular consultation of this page is recommended.

 

12. Supervisory Authority

Without prejudice to any other administrative or judicial remedy, the data subject has the right to lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados – CNPD).

GDPR - Cookies Policy

WHAT ARE COOKIES AND WHAT ARE THEY USED FOR?

 

A cookie is a small file sent to the customer's computer that is stored on their hard drive. Some of the cookies are essential to ensure the features provided, while others are intended to improve performance and user experience. Cookies are also used so that our system can follow the user's steps in browsing our site. If the user does not accept the use of cookies, he will not be able to use this site.

DESCRIPTION OF COOKIES

 

Google Analytics Cookies

_ga: Used to distinguish users.

_gid: Used to distinguish users.

Functional cookies

- ensure your connection is secure

- ensure that the website is displayed consistently

performance cookies

- improve website performance by reducing the number of page loads you visit
- improve user experience

Targeting cookies

- allow you to share and like on social media

Safety

onWILD® is committed to protecting customer data and it will never be made available to third parties.

 

onWILD® uses a server certificate, also known as a digital certificate, which ensures our identity, as well as SSL encryption (Secure Sockets Layer - Secure Sockets Layer Protocol) of the transmitted data, to guarantee the security of the data entered by the users on the website.

THIRD PARTY SERVICES

 

In general, our third-party providers will collect, use and disclose your information only to the extent necessary to enable the services provided by them to be performed.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide about transactions related to purchases. For these providers, we recommend that you read their privacy policies so that you can understand how your personal information will be used by these providers.

INFORMATION AND CHANGE OF DATA

 

How do we obtain your consent?

When you provide us with your personal information to complete a transaction, such as your credit card, place an order, arrange for a delivery or return a purchase, you are consenting to our collection and use of personal information for these specific purposes only.

If we ask for your personal information for a secondary reason, such as marketing, we ask for your consent, where you will have the opportunity to opt out of us using your information for these purposes.

You may also request the alteration or deletion of your data stored in onWILD®, by contacting us through:

 

Encostatàlua Unipessoal, Lda

Dr Street José Saraiva, 12, 3rd B

1800-183 Lisbon

Email: info@onwild.net

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